DDM - Deseret Digital
  • 14-Jun-2017 to 13-Aug-2017 (MST)
  • KSL Local
  • Salt Lake City, UT, USA
  • Full Time

We are looking for an outstanding Client Services Manager to join our KSL Local Commerce team. You will join an energetic group of colleagues who are passionate about helping Utah small businesses grow. We don't take ourselves too seriously, but we are serious about working together!

 

Services in KSL Classifieds and KSL Deals are part of the KSL marketplace.  These products provide valuable promotion and generate leads for thousands of Utah businesses from customers looking for discounts and searching for services across Utah.

 

The Client Services Manager will be responsible daily operations, client communication, and performance reporting. The successful candidate will demonstrate strong organizational skills, leadership capabilities, be a self-starter, and have attention to detail.  They will be able to take the lead on various projects, solve escalated customer service problems, provide guidance and support to the sales team, and coordinate and collaborate with both external clients and internal team members. He/she needs to be willing to learn and move in a fun, fast-paced working environment.

 

Experience Required:

  • Great Excel skills and use of Microsoft Office products
  • Understands digital performance metrics and how to analyze, and the overall digital landscape
  • Ability to assess short & long term strategic planning and client business needs as they impact post, digital sale operations and drive new business and client retention.
  • Leadership experience, managing projects and/or teams
  • Business sense and ability to summarize and communicate actionable insights effectively
  • Ability to work independently and proactively
  • Strong attention to detail
  • Excellent written and verbal communication
  • Ability to multi-task, make decisions quickly and confidently.
  • Works well in a team oriented environment
  • Good client service skills
  • Experience with Salesforce and Google Analytics are helpful
  • Bachelor's degree or equivalent experience

 

The best part of working at Deseret Digital Media, aside from having great colleagues, is working to fulfill an inspiring mission:

 

To be trusted voices of light and truth

reaching hundreds of millions of people worldwide.

DDM - Deseret Digital
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